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AfyaSoko by UzimaBridge – Terms and Conditions

Effective Date: May 17, 2025

Welcome to AfyaSoko, a product of UzimaBridge Technologies. By accessing or using our platform, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Overview

AfyaSoko is a technology platform that connects users with licensed pharmacies to fulfill prescription and health product needs. We facilitate orders, payment, and delivery, but we do not sell medicines or provide medical advice directly.

2. Eligibility

You must be at least 18 years old to use AfyaSoko. By using the platform, you confirm that you have the legal capacity to enter into a binding contract.

3. Account Registration

You may be required to register an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Prescription Policy

All prescription medication orders must be accompanied by a valid prescription. Pharmacies have the right to review and reject orders that do not meet regulatory requirements.

5. Pharmacy Role

AfyaSoko partners only with licensed pharmacies. All medication fulfillment, advice, and verification are handled by the respective pharmacy. We are not liable for pharmacy-related decisions.

6. Delivery

Deliveries are facilitated through third-party couriers. Delivery timeframes and logistics are estimates. UzimaBridge is not liable for courier delays or damages post-dispatch.

7. Pricing and Payments

Prices displayed on AfyaSoko include pharmacy pricing and applicable delivery fees. Payments must be made in full before orders are dispatched. All transactions are processed securely.

8. Returns and Refunds

Returns of medication are subject to pharmacy policy and regulatory guidelines. Refunds may be processed for orders not fulfilled due to stock-outs, rejection of prescriptions, or failed deliveries.

9. Prohibited Use

You agree not to misuse the platform in any way, including fraud, harassment, unauthorized data access, or violation of laws. We reserve the right to terminate accounts violating these terms.

10. Intellectual Property

All content, branding, and software on AfyaSoko are the property of UzimaBridge or its licensors. You may not reproduce, copy, or modify without written consent.

11. Limitation of Liability

AfyaSoko and UzimaBridge are not responsible for loss, injury, or damages resulting from misuse of the platform, third-party delays, or pharmacy errors. Our total liability is limited to the value of the transaction in question.

12. Amendments

We may revise these Terms at any time. Continued use of the platform constitutes acceptance of updated terms.

13. Governing Law

These Terms shall be governed by the laws of the Republic of Kenya.